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fromHello vs Ortto

Ortto and fromHello both run multichannel lifecycle messaging from a visual journey builder, and both sync ad audiences to Meta and Google. The difference is what's bundled and who runs it. Ortto pairs that messaging with a built-in customer data platform and analytics dashboards — a lot of platform — operated by your marketer, and as of 2026 it's owned by Canva. fromHello is narrower on data tooling but it runs the growth: eight AI specialists who set strategy, build journeys, write the copy, and ship experiments, open-source and self-hostable, with your customer data on your own infrastructure rather than Canva's. Ortto gives a marketing team a CDP plus messaging. fromHello gives a small team the growth team.

Choose Ortto if

you want a built-in CDP and analytics dashboards alongside your messaging, with native WhatsApp, and you'll run the campaigns yourself.

Choose fromHello if

you want growth run for you across every channel, on infrastructure you own — your customer data on your servers, not in Canva's cloud.

At a glance

A CDP plus messaging. Or the team that runs growth.

Autonomous growth team
fromHelloEight AI specialists run it
OrttoAI assistant — you run it
Email, SMS, push, in-app
fromHelloEvery channel
OrttoEvery channel
WhatsApp
fromHelloNot offered
OrttoNative channel
Ad audience sync — Meta, LinkedIn, Google
fromHelloAll three, built in
OrttoMeta + Google native; not LinkedIn
Built-in CDP + analytics dashboards
fromHelloNot built in
OrttoCDP + dashboards
Visual journey builder
fromHello11-node builder
OrttoJourneys — proven
Real-time segments
fromHelloDynamic + static
OrttoCDP-powered
Open source (AGPL)
fromHelloYes
OrttoClosed source
Self-hostable
fromHelloYour infrastructure
OrttoCloud only
Data ownership
fromHelloYour database
OrttoHosted on their cloud
Pricing
fromHelloSelf-host free; hosted at GA
OrttoFree to 2k; from ~$199/mo (5k)
Availability
fromHelloEarly access · Q3 2026
OrttoGenerally available
Built for
fromHelloSmall teams without a growth org
OrttoMarketing teams wanting CDP + messaging

Ortto pricing and capabilities reflect their public information as of 2026 — Ortto was acquired by Canva in April 2026, so pricing and packaging may change; check ortto.com for current details. fromHello is in early access; rows describe the platform on GitHub today and the hosted product at general availability.

The difference

A CDP plus messaging, or the team that runs growth.

Ortto bundles a lot into one platform — multichannel messaging, a built-in customer data platform, and analytics dashboards, with native WhatsApp on top. For a marketing team that wants data and messaging together and is happy to run it, that's a strong, broad offer, and we won't pretend otherwise. As of 2026 it's owned by Canva.

fromHello is narrower on data tooling but it runs the growth. The Growth Lead sets the North Star. The Growth PM picks the next experiment. The Lifecycle Marketer builds the onboarding journey. The Copywriter writes every message in your voice. They propose; you approve, edit, or auto-ship. Human-in-the-loop by default.

It runs the same channels on a platform you can self-host, with your customer data on your own infrastructure rather than inside Canva's cloud — and where Ortto syncs ad audiences to Meta and Google, fromHello adds LinkedIn too. Ortto gives a marketing team a CDP plus messaging. fromHello gives a small team the team.

The honest part

Where Ortto wins

We're not going to pretend otherwise. Ortto is broad and proven, and for a lot of teams it's the right call today.

  • It's generally available and trusted by thousands of customers, now backed by Canva's resources — a scale and track record fromHello can't claim pre-launch.
  • Its built-in CDP, customer-journey analytics, and customizable dashboards bring data and reporting together in one tool — something fromHello doesn't ship.
  • It has native WhatsApp, forms, surveys, landing pages, and live chat — a broader marketer toolkit than fromHello's lifecycle channels.
  • It has a free plan, transparent contact-based pricing, production-grade push and in-app SDKs, and an AI assistant with an MCP connection.
Pricing & ownership

Billed by contact, or owned like code.

Ortto is free up to around 2,000 contacts, then from roughly $199 a month at 5,000, scaling by contact count. fromHello is open source: self-host the platform for the cost of a server, or use the hosted version when early access opens. Either way the code is yours, AGPL-licensed, and your customer data stays on your infrastructure rather than in Canva's cloud.

fromHello

fromHello — self-host free, hosted pricing announced at GA.

Ortto

Ortto — free to ~2,000 contacts, then from ~$199/mo, billed by contact.

Switching questions

What teams ask before they move

  • For teams that want growth run for them, yes. fromHello covers the same channels — email, SMS, push, in-app — and brings eight AI specialists who run it, open-source and self-hostable, with your data on your own infrastructure. If you mainly want a built-in CDP and dashboards with your messaging, Ortto is the broader data platform.

Early access

Put your growth teamon autopilot.

Early access opens Q3 2026, gradually, so the team tunes to real use cases. Small teams with big ambitions go first.

Not ready to share an email? It's open source. Run it yourself today. View on GitHub

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